The excitement of installing a new version of macOS, especially if its a High Sierra 10.13, is only tempered by the possibility of it not working properly or not being compatible with the apps you use most.
- Mac Os Catalina
- Macos El Capitan
- Macos Sierra
- Macos High Sierra App Store
- Macos High Sierra Download
- Macos High Sierra 10.13.6 Download
Before you begin upgrade to macOS make a bootable backup
If you haven’t started the process of upgrading yet, check if the Mac is compatible with macOS High Sierra and make a bootable backup.
Windows: Which OS Really Is the Best? When it comes to performance, usability, security, and specific tasks, which of the two leading desktop operating systems reigns supreme? Jun 08, 2018 As a Mac lover, last year’s WWDC was a huge disappointment for me as the transformation from Sierra to High Sierra brought me no joy. However, things have changed this year. And although there are not a ton of new features, the few features that are introduced make macOS Mojave a worthwhile update.
Do it now, before you do anything else. If things go disastrously wrong at least you’ll be able to boot from macOS’ Recovery partition and migrate all your data back to your Mac. You can use any backup tool you like – Apple obviously favours Time Machine, but you don’t have to use it. You can use, for example, Get Backup Pro, which comes with your Setapp subscription. Don’t have a Setapp subscription? Click here to sign up.
Common macOS High Sierra problems
While most new versions of macOS are relatively problem-free, it’s not unknown for users to have issues – particularly with a beta or .0 release. Thankfully most are easy to resolve. Here’s how to fix the most common High Sierra issues.
High Sierra installer won’t download
If you’re trying to download the macOS High Sierra installer, you’ll need to have signed up to App Store. If you’ve done that, and managed to start the downloading process only for it to fail, force quit the App Store app.
- Press Cmd-Alt-Esc or go to the Apple menu and choose Force Quit.
- Select the App Store app and confirm you want to force quit.
- Re-launch the App Store and try downloading again.
macOS High Sierra won’t install
If the download completes successfully but the installation doesn’t finish, force quit the installer using the same procedure as above.
- Restart your Mac
- Launch the App Store app and go to the Purchases tab.
- Find macOS High Sierra and click Install.
If that doesn’t work, try deleting the downloaded installer (it’s in your Applications folder) using CleanMyMac and download it again.
If you have a copy of macOS Server in your applications folder, that may be the root of the problem. Delete it and try again.
Getting the rainbow wheel every few seconds after upgrade
Check console.app and if you’re getting errors from sandboxd and hidd (IOKit), your problem is a third party software. It’s probably because it wasn’t supported by the new APFS file system. It tries to repeatedly update causing your Mac laptop to be stuck in an endless loop. To fix this issue, just find and remove this app and everything will be fine.
What if macOS High Sierra stops responding?
If your Mac hangs and you can’t do anything at all, wait up to half an hour to see if that helps. If not, force your Mac to restart by holding down the power button and waiting for it to shutdown and then start again.
Fix macOS problems
A top-notch selection of tools for fixing High Sierra issues. Try what works for you the best, free of charge.
macOS 10.13 High Sierra keeps logging out
In case you’re getting tired of you new OS kicking you out of your account on random occasions, there’s a chance it’s pretty easy to turn it off. For instance, there is a setting in your Security & Privacy menu that is responsible for that.
- Go to Security & Privacy > Advanced and find the box saying “Log out after… minutes of inactivity.”
- Uncheck it.
You can go even further and turn off the need to enter your password every time you open your Mac or turn it on. In the same Security menu find General settings and uncheck another box, the one saying “Require password after sleep or screen saver begins.” As you can tell, though, that it not the most secure option, especially if it’s your work computer or if you can expect other people getting a hold of it.
If the problem occurs when you’re using Chrome browser, disable the hardware acceleration feature: look for Advanced menu in its settings and turn off hardware acceleration.
How to fix USB devices not recognized on High Sierra
It’s not a nice thing to find out after getting a brand new system, but some Macs have been struggling with USB devices after the upgrade. If your Mac is one of them and refuses to see or read USB drives, external drives, and so on, try resetting SMC.
We’ve explained earlier in the article how to do it, but here’s brief instruction. For all laptop Macs like MacBook, MacBook Pro, and Air, simply turn it off and then on again, while holding Shift + Control + Option and the Power button for 10 seconds.
For iMac, Mac mini, Mac Pro, and Xserve, You start my turning off your Mac and then unplug the power cord. Chill for about 15 seconds. Look out of the window or something. Plug the cord back in, wait a couple of seconds and turn your Mac on.
If the problem remains, you can try to reinstall High Sierra or consult with customer support at Apple.
Security issues in High Sierra: Password Stealing
The only known and relatively famous security issue with the latest macOS is the password stealing code created by security researcher Patrick Wardle. Long story short, he showed that if he wanted to (and you allowed him by installing his malicious code on your Mac), he could extract your passwords from Keychain without having your master password for the system.
If you look into it, it all boils down to “Don’t get into white vans with strangers and don’t install suspicious software from shady developers on your Mac.” Basic safety precautions. Make sure you visit the developer’s website, make sure you install signed apps from trusted sources. That’s about it.
To check your safety settings, go to System Preferences > Security & Privacy > General and see if ‘App Store and Identified’ developers is selected.
Meanwhile, Apple is reportedly working hard on patching up the breach.
How to fix Mac running slow on macOS High Sierra
In case you’ve just upgraded to the new macOS and your Mac runs slower than it used to, worry not. It’s common and it’s not exactly an issue. The thing is that your Mac is reindexing a bunch of files while running a new system and it slows down its productivity and performance.
For 12-24 hours your Mac could experience these trouble and they are still within the range of normal behavior. If your Mac is running slow a few days after the upgrade, try some Mac-optimizing utilities to fix it. For instance, there is an app called CleanMyMac that can remove system junk and speed up your Mac. It’s a Mac cleaner with a set of handy utilities, some of which might come in handy.
For instance, one of the reasons for your Mac slowing down could be that some apps hog too much RAM. To see if this is the problem, try opening Activity Monitor and see which apps take to much processing power. If some of them seem to be exceedingly greedy and you’re pretty sure that’s not how it’s supposed to be, you can reset them.
To fix RAM-consuming apps, use the special module in the CleanMyMac app that we mentioned earlier, Uninstaller. Simply open CleanMyMac, go to Uninstaller, find the app in question and click Reset. The app will then lose its preferences and stored info and roll back to default settings. It’s basically like reinstalling it but without the hassle.
If your Mac goes all the way and becomes completely unresponsive or even needs rebooting, follow the instruction in our guide on how to speed up a slow Mac after installing macOS.
Fix problems with apps compability
With every macOS upgrade there are older versions of apps that are no longer supported by their developers. One casualty of High Sierra is Microsoft Office 2011 for Mac. Microsoft has said that it will not offer support for it running on new macOS and it’s likely you’ll have problems with it. The only solution is to upgrade to Office 2016.
For other apps, upgrade them and check the developer’s website for details of High Sierra support. Even if an app doesn’t work with the new version of the new OS, it’s possible its developer is still working on support and it will work by the time macOS ships.
If you want to delete an app – perhaps because you’ve replaced it with a newer version – use CleanMyMac Uninstaller to make sure you delete all the files associated with the app.
Display issues on High Sierra
A few things can go wrong with your Mac’s display after the upgrade, so let’s see what can be done when they occur. You might experience troubles waking your Mac from sleep, when the display just never comes live or it does, but minutes after you’ve jammed every key on the keyboard.
Then you might also experience flickering of certain images while browsing the web. The last issue is a grey screen or a blue screen that signal something going pretty wrong with the whole Mac-to-display connection.
What you need to do to fix it is resetting your NVRAM. It’s that kind of memory that unlike regular RAM is non-volitile which means it keeps info when your Mac is turned off. That’s why simply turning it off and on again won’t help. Anyway, it’s a quick fix.
- Turn your Mac off and when you turn it back on, hold Command+Option+P+R while it’s booting. You will either see your screen blink twice or hear a two chimes.
- After that you need to have your System Management Controller reset also.
- Turn your Mac off again and press and hold Shift + Control + Option and the Power button for 10-15 seconds.
That should do it.
Fix Wi-Fi problems
One of the issues that has been reported the macOS High Sierra is with wifi signals. To analyse your wifi network after installation, use WiFi Explorer or NetSpot, both available in Setapp. Both these tools map the wifi networks within range of your Mac and identify areas where signals are either strong or weak. By using one of these apps, you should be able to tell if your Mac is having wifi problems.
If you can’t identify a problem and can’t connect to a network, try switching wifi off in the Finder menu bar, waiting 30 seconds and switching it back on again.
Bluetooth issues on macOS 10.13
Not much has been reported about Bluetooth issues on macOS High Sierra at the moment. However, there’s always one infallible piece of advice to give: re-pair your device. Find the Bluetooth icon in the upper right corner and open its preferences. If you can’t see it there, go to System Preferences and find Bluetooth menu.
Hover on the device in question and click the X-mark next to it. This not just disconnects the device, but removes it entirely from the list until you pair it back. To restore the device, set it into the painting mode and when it shows up in the list below, click “Pair.”
macOS High Sierra battery problems
Ramping up performance and adding new features while avoiding putting more strain on a battery is tough. So don’t be surprised if your Mac’s battery (if it’s a laptop) doesn’t last as long after upgrading. Use iStat Menus, available in Setapp, to monitor battery life – as well as CPU usage, fan speeds, temperatures and a host of other data. That way you’ll be able to tell if your battery really is performing less well after upgrading.
Your Mac use more power when it’s processor is under stress – partly because it generates heat which needs fans to cool it. So quit any apps that are hogging processor cycles if you’re not using them. You should also update apps to their most recent versions, and could turn down your screen’s brightness and move somewhere cooler if you’re sitting somewhere that’s particularly hot.
If your Mac’s battery hasn’t been its best self since the upgrade, try checking where the problem is. Open Activity Monitor > Energy and see which apps take up the most. Browsers and rendering software is expected to be energy-heavy, so that’s normal.
But if you’re seeing some minor applications you rarely use taking up a chunk, consider uninstalling them. You can use the specially-made CleanMyMac's Uninstaller for the job, because just dragging an app to the trash doesn’t uninstall it fully.
No Mail notifications in macOS High Sierra
In case you either see mail notification for less then a second or don’t see it at all, there might be a problem with settings. Try checking if you have the notifications turned on in System Preferences > Notifications. Does you alert style say “Banner”? If it does but the problem remains, change the alert style from 'Banner' to 'Alert' or 'None'. After that you can switch it to 'Banner' again and from now on it should work fine.
Mac Os Catalina
APFS compatibility issue with games and Unity engine
This part is for gamers only. If any of these names ring a bell for you, don’t rush to upgrade: 'Cities: Skylines', 'Civilization V', 'Team Fortress 2,' 'Half-Life 2,' and 'Counter-Strike: Global Offensive.'
Developers of these games and of the Unity engine, joined by threads on Reddit and Steam, have all voiced concerns about the APFS system and its compatibility with the main game engine and graphic controls. So, before you upgrade, hit Reddit or Google and find out if these troubles have been resolved.
If all else fails
If a force restart doesn’t work and you can’t get your Mac to run the new OS at all, the next step is to try repairing the disk on which it’s installed.
- Restart your Mac while holding downs cmd+R to boot in recovery mode.
- When it’s booted, choose Disk Utilities from the macOS Utilities menu.
- Click Repair Disk to to fix any problems on the disk.
- When it’s done, restart your Mac normally.
If that doesn’t work, you’ll need to reinstall macOS.
- Plug in the hard drive on which you made the bootable backup and select it as your Mac’s Startup Disk in System Preferences.
- Re-boot while holding down cmd+R.
- When the macOS Utilities menu appears, choose Disk Utilities and use it to erase you Mac’s main drive.
When it’s done, choose Reinstall macOS and select your Mac’s main drive as the destination. Wait for High Sierra to install and restart. When you see the Setup Assistant, choose the option to migrate data from another disk and choose the external disk as the source.
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FAQ Category
Part 1: Product FAQs - Problems in using TunesKit
About TunesKit M4V Converter:
About TunesKit Spotify Music Converter:
About TunesKit Audio Converter:
Part 2: Other FAQs - Refund, Order, Upgrade, etc
No image and only audio in converted files with iTunes 12.10.2, how to fix?
Currently, TunesKit M4V Converter for Windows cannot work properly on the version of iTunes 12.10.2 and later, this is possibly because Apple has adopted a new encryption technology. If you use the current version of TunesKit, the output video might have no image, with only audio tracks. But don't worry, our developers are working hard on it, and we will inform you once it's solved. You can follow our Facebook or Twitter to get the latest update.
Now the solution is to downgrade your iTunes to the lower version such as 12.9.0, and TunesKit will work well on it. You can download it here: iTunes 12.9.0. Don't forget to re-download the iTunes movies that you want to convert. You will also need to de-authorize and then re-authorize your computer on the old iTunes 12.9.0. If it still can't be solved, please feel free to get in touch with us via : [email protected].
Can't install TunesKit on Mac Mavericks and Mountain Lion
You'll get a Gatekeeper message saying that 'TunesKit can't be opened because it is from an unidentified developer' when you try to install TunesKit on Mac OS X 10.8 Mountain Lion or 10.9 Mavericks.
To bypass the Gatekeeper alert and install TunesKit on Mac, simply go to 'System Preferences > Security & Privacy > General > Allow applications downloaded from > Anywhere'.
Can't load any iTunes file with TunesKit
If you can't locate any iTunes file in TunesKit drop-down menu by clicking 'Add Files' button, please try the following methods:
1 Go to 'iTunes > Preferences > Advanced' to check whether the option of 'Share iTunes Library XML with other applications' is checked or not. If not, please check that option and open TunesKit again.
2If the first method doesn't solve the problem, please directly drag and drop the iTunes files to TunesKit to converter.
The program requires registration each time I launch it
You can fix this problem by installing TunesKit for Windows as administrator. To do that, you need to right-click on the setup file and select 'Run as administrator'. Then enter the administrator's password for your computer and install TunesKit.
iTunes crashes during conversion
The causes of iTunes crash can be varied. It might be used by other programs besides TunesKit, or you may have operated iTunes during conversion.
To solve this problem, please simply close other programs which are lauched in background while you are using TunesKit. If that doesn't fix the problem, please let us know by contacting us at: [email protected]
Can't load iTunes movies from external drive
If you have a large amount of iTunes movies saved in an external drive instead of the default iTunes library location, you'll find you couldn't directly load the iTunes movies by clicking the 'Add Files' button in the program.
To solve this problem, please simply drag and drop the movie files from the external drive to the program. If that doesn't fix the problem, please contact us at: [email protected]
TunesKit can't find the rental movies when I click 'Add Files' button
Sometimes, TunesKit can't find the iTunes rental movies when clicking 'Add Files' button to add movies. We suggest you should manually drag and drop the iTunes rental files to TunesKit instead. And we will optimize our product in future version.
Is it normal to receive 'Play' command from iTunes everytime when I start the conversion?
Yes. It's normal. And you have to accept the 'Play' command to run the conversion successfully. TunesKit will send the 'Play' command to iTunes everytime when you start convert iTunes movies to make sure if the computer is authorized to play the movie or not. If the movie can't be played on the computer, TunesKit can't convert the movie as well.
When I try to install the TunesKit for Windows, my anti-virus program detected that it contains virus. What's wrong?
Please just ignore the warning. TunesKit for Windows is a newly released application. We haven't applied the Code Signing Certificates from Microsoft yet. That's why we get the warning. But we are sure the program won't make any damage to your computer.
There is no video in the converted MP4 videos, only audio converted. Why?
Please make sure you can play the original iTunes movies on your computer at first. If the original videos can be played fine, please let us know the movie name, file size and the detailed computer information. Contact us at: [email protected]
Can't add or convert iTunes files with TunesKit after upgrading to iTunes 12.1
Update: The issue was resolved already. TunesKit for Windows fully supports the latest iTunes 12.4 or later now.
Many users have found that after upgrading to the latest release of iTunes 12.1, TunesKit for Windows didn't work properly. If you are now facing such a problem, please kindly note that this is because the new iTunes 12.1 is made to a full 64-bit application that is not supported by the current version of TunesKit. Our programmers are now working on it and trying to fix the problem ASAP. But before the official solution is available, we suggest you not to install the new iTunes 12.1 update if you have not done it yet. But if for any chance you have already upgraded to the new version, please downgrade it to the previous 12.0.1 (32-bit) of iTunes in order to use TunesKit properly. Please follow this tutorial to find out how to downgrade iTunes 12.1 to 12.0.1.
Lose AC3 5.1 surround sound after conversion with TunesKit
Some users may find that after conversion, there's no AC3 5.1 surround sound contained in the converted iTunes movies when playback. In fact, the AC3 5.1 audio is retained in the output file, but not all media players could support playing AC3 5.1 sound. That has something to do with AC3 codec authorisation but not with TunesKit. To be more specifically, if you test the original iTunes movies with AC3 5.1 audio track in iTunes, you'll find there's no audio if you select the AC3 5.1 track while playing. In this case, we suggest you try VLC media player or KMPlayer that have been authorized with the AC3 codec. For other media players, you may need to purchase or install specific AC3 5.1 codec in order to play the AC3 audio properly.
If you want to play converted iTunes movies with AC3 5.1 audio in Apple TV, please drop the movie file into Subler and select the AC3 5.1 sound track, then click the option to fix faulty audio fallback.
What is the difference between Audible Converter and Audiobook Converter?
1. Audible Converter supports Audible AA/AAX files only, while Audiobook Converter supports both Audible and iTunes M4B, M4A, AA, AAX audiobooks;
2. Audible Converter doesn't need to work with iTunes but Audiobook Converter requires install and authorize iTunes to work;
3. Audible Converter supports more output formats than Audiobook Converter;
4. Audible Converter supports splitting large audiobook into small files via chapters but Audiobook Converter not.
See more details >>
2. Audible Converter doesn't need to work with iTunes but Audiobook Converter requires install and authorize iTunes to work;
3. Audible Converter supports more output formats than Audiobook Converter;
4. Audible Converter supports splitting large audiobook into small files via chapters but Audiobook Converter not.
See more details >>
TunesKit crashes iTunes 12.6.1 on Mac
Problem solved! We are glad to notify you that TunesKit Mac products are now fully compatible with the latest iTunes 12.6.1.27 now! Please download the upgraded versions from our Download Center >>
Important Notice: TunesKit for Mac don't work properly with iTunes 12.6.1.25 yet. If you are still using that specific iTunes version, please simply download and install the latest v.12.6.1.27 and try TunesKit again.
We are sorry to tell that TunesKit Mac products are not fully compatible with the newly released iTunes 12.6.1 yet. Before the final solution comes out, if you want to use the program successfully, we suggest you downgrade iTunes to the previous v.12.6.0 by following the steps below:
Macos El Capitan
1. Download iTunes 12.6.0.100 from this page: http://www.techspot.com/downloads/71-apple-itunes-for-mac.htmlwhere you can find all previous versions of iTunes in the sidebar.
2. Open Activity Monitor on your Mac and kill the process 'iTunes-Helper'.
3. Open Terminal and type: 'sudo rm -r /Applications/iTunes.app'.
4. Install iTunes 12.6.0.100.
5. Disable auto-upgrading in iTunes.
6. Run TunesKit.
TunesKit DRM Media Converter doesn't convert iTunes movies on macOS High Sierra
We are sorry that currently TunesKit DRM Media Converter and iBook Copy for Mac doesn't fully support the latest macOS High Sierra yet. We are working hard on this issue now. But since it's a big challenge to us, we can't estimate when the fix will be found. Before it's available, we highly suggest you downgrade macOS High Sierra to Sierra in order to run the software properly. Or if you have a Windows PC, we can switch your code to Windows version for free until the solution of Mac version comes out. For other solutions to run TunesKit on macOS High Sierra, you can visit: Possible Ways to Make TunesKit Work with macOS 10.13 High Sierra
TunesKit looks really small and unreadable on Windows 10
If anyone has problem with TunesKit software that looks very small and unreadable in Windows 10, here is a simple fix: Right click TunesKit shortcut on the Desktop, select Properties > Compatibility. Check the option of 'Override high DPI scaling behavior'. Then select System (not System Advanced) from the drop-down menu. Then reboot your computer and relaunch TunesKit to confirm whether it looks correct.
TunesKit Spotify Music Converter can't download Spotify songs
If your TunesKit Spotify Music Converter doesn't work properly when downloading the songs from Spotify, you can find solutions from this page: https://www.tuneskit.com/troubleshooting/fix-spotify-music-converter-error.html
What can I do if the registration code is invalid?
Firstly please make sure you have entered the license code correctly. Then please check whether there is any special characters in registration name. Since TunesKit only recognizes English characters, you'd better contact us to apply for a new one if your have received an user ID with special characters in it.
How do I register TunesKit with registration code provided?
1For Mac users: Run TunesKit program on your Mac. Click the menu bar from TunesKit and select 'Register'. Then copy and paste the registration email and registration key as it requires. Click 'OK' to finish registration.
2For Windows users: Launch TunesKit program on your PC and click menu icon. Choose 'Register' in drop-down list. Then fullfil the registration form with license email and license key you have received from email.
Note: The registration is case sensitive. So please do not add any blank at the beginning or the end of the registration name and registration code.
What are the advantages of TunesKit M4V Converter compared with others?
Unlike other iTunes DRM removal tools in the market, TunesKit M4V converter adopts an innovative decryption technology, exclusively designed to remove DRM from both rented and purchased iTunes movies, TV shows and music videos. It's able to losslessly convert hundreds of iTunes DRM M4V videos in batch within just a few minutes at an up to 30X conversion speed, which is much faster than any other similar DRM removal tools in the world.
What is the difference between trial version and registered version?
The trial version gives users a chance to use TunesKit programs for free but with some limitations, only the registered version of TunesKit will allow you to use the software completely. When you use the free trial version, a prompt message will usually pop up in the last step to tell you the restriction. If you want to unlock the limit, you need pay for it. You can read the table below to learn the restrictions, respectively.
Product Name | Restrictions in Trial Version |
M4V Converter | Only convert a maximum of 3 minutes of each file |
Spotify Music Converter | Only convert the first 1 minute of each file |
Audio Converter | Only convert the first 1/3 content for each file |
Audible AA/AAX Converter | Only convert the first 1/3 content for each file |
Audio Capture | Capture 1 minute of each audio file |
Screen Recorder | Add watermarks to recorded video and only records the first 1 minute for audio recording |
Video Converter | Only convert the first 1/3 content for each file |
Video Cutter | Give you 5 opportunities to use the program for free |
iOS System Recovery | The last step 'Repair' is not allowed |
iPhone Data Recovery | The last step 'Recover' is not allowed |
What if I didn't receive the registration code after payment?
Macos Sierra
Generally, you will receive the registration code via e-mail within one hour after the order is issued successfully. If you didn't receive the code in time, you can retrieve it by yourself from this page: https://www.tuneskit.com/retrieve.html. Just submit the order number or the email address that you used to place the order, and you will get your key immediately. For any further questions, you can contact us at [email protected], and we will reply to you as soon as possible.
How can I know my order is successful?
Generally speaking, once the order is processed successfully, you will receive a confirmation e-mail from the payment platform. After that, you will receive another e-mail with registration code provided from us within an hour.
Why is there a 'Download Protection' service while placing an order?
Macos High Sierra App Store
The Download Protection is a kind of service provided by RegNow, the online payment platform to backup the software you purchased. It's not offered by us. If you don't need this service, we kindly suggest you remove it before making any payment.
Macos High Sierra Download
Can I purchase a CD?
Macos High Sierra 10.13.6 Download
We provide download versions of TunesKit instead of CD copies. You don't need to buy CDs as the products will be upgraded constantly and you can download the latest versions of the product from our website without any limitations.
Can I switch the registration code from different platforms?
Strictly speaking, you're not allowed to switch the license code from Windows to Mac computer or from Mac to Windows computer once you purchased the software, as each license code is exclusively for one platform. Yet, as long as you contact us via [email protected] within 7 days after you purchase, we can still help you change the license code for free. Once the period expired, you have to pay for it.